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Whether you have a question about a product, need help with an order, or want guidance choosing the right wellness solution for your home.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI). Larger items like infrared saunas and massage chairs may include additional delivery coordination.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can also contact our team at any time for a status update on your shipment.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your wellness routine, please review our Return Policy for full details on eligibility and next steps.
Can I exchange a product for a different model?
We are happy to help with exchanges within our return window. Contact our team with your order number and the product you would like instead, and we will walk you through the process.
How do I choose the right red light therapy panel or sauna for my space?
The best option depends on your available space and how you plan to use it. Our team can help you compare panel sizes, sauna dimensions, and features so you find the right match for your home setup.
Do your massage chairs require professional installation?
Most of our massage chairs arrive with straightforward assembly instructions and can be set up at home. If you have questions about dimensions, power requirements, or placement, our team is ready to help.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our wellness team aims to reply to every inquiry within 24 hours on business days.
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Premium Wellness Selection
Owned and operated by Elite Health & Living, offering carefully selected products designed to support recovery, relaxation, and everyday balance.
30-Day Returns
Shop with confidence knowing our return policy is designed to keep your experience simple and stress-free.
